Our non-stop, free, and direct airport shuttle operates 7 days a week, departing from JetPark Hotel every half hour and on the hour, from 04:00 to 21:30. For late-night travellers (22:00 – 03:30), simply reach out to us for pick-up by calling the hotel at 0800 538 466 or +64 9 275 4100.
Alternatively, you can also connect with our team via WhatsApp at +64 027 2555 016 when you're ready to be picked up.
INTERNATIONAL SHUTTLE GUIDE (Images as reference)
- Once you exit international arrivals, turn right and make your way out through Door 8.
- Cross the Pedestrian Crossings: You will need to cross two sets of crossings.
- Follow the Signs: Look for the “offsite shuttle” transfer signage, which will guide you along the way.
- Walk to the Shuttle Area: This walk will take approximately 5 minutes. You will arrive in an open, uncovered area where all shuttles are stationed for pickup.
- Wait for Your Shuttle: Please wait in the middle bay for a shuttle or bus displaying the "Jetpark" signage.
- In Case of Bad Weather: Please wait in the covered area and move towards the shuttle once it arrives.
DOMESTIC SHUTTLE GUIDE
- Please make your way towards the Jetstar terminal and exit on DOOR 8.
- Cross the zebra crossing to the far side and wait at the Collection Shelters.
- Please keep an eye out for a small van or large bus displaying the JetPark signage.
- The shuttle will pull up at the bay next to the sheltered area.
AIRPORT DROP OFF
Kindly ensure that you secure a seat for the airport shuttle by notifying the reception team the evening prior to your departure.
Download the PDF information here.
