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Free Direct Airport Shuttle Service

Our non-stop, free, and direct airport shuttle operates 7 days a week, departing from JetPark Hotel every half hour and on the hour, from 04:00 to 21:30. For late-night travellers (22:00 – 03:30), simply reach out to us for pick-up by calling the hotel at 0800 538 466 or +64 9 275 4100.

Alternatively, you can also connect with our team via WhatsApp at +64 027 2555 016 when you're ready to be picked up.

  • The walkway is about 5-7 mins from the arrival terminal. Please follow the “Shuttle pick up” signs and exit via DOOR 5
  • Cross the crossing to the large covered walkway, following the signs that say car rentals & shuttles, and wait in the shelter bay area.
  • Please look out for a small van or large bus with JetPark signage which will stop at Lane 5.
  • Please make your way towards the Jetstar terminal and exit on DOOR 8.
  • Cross the zebra crossing to the far side and wait at the Collection Shelters.
  • Please look out for a small van or large bus with the JetPark on the vehicle.
  • The shuttle will pull up at the bay next to the sheltered area.

Kindly ensure that you secure a seat for the airport shuttle by notifying the reception team the evening prior to your departure.

Download the PDF information here.

Auckland Airport Shuttle Information

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