Our non-stop, free, and direct airport shuttle operates 7 days a week, departing from JetPark Hotel every half hour and on the hour, from 04:00 to 21:30. For late-night travellers (22:00 – 03:30), simply reach out to us for pick-up by calling the hotel at 0800 538 466 or +64 9 275 4100.
Alternatively, you can also connect with our team via WhatsApp at +64 027 2555 016 when you're ready to be picked up.
INTERNATIONAL SHUTTLE GUIDE (Images as reference)
- The walkway is about 5-7 mins from the arrival terminal. Please follow the “Shuttle pick up” signs and exit via DOOR 5
- Cross the crossing to the large covered walkway, following the signs that say car rentals & shuttles, and wait in the shelter bay area.
- Please look out for a small van or large bus with JetPark signage which will stop at Lane 5.
DOMESTIC SHUTTLE GUIDE
- Please make your way towards the Jetstar terminal and exit on DOOR 8.
- Cross the zebra crossing to the far side and wait at the Collection Shelters.
- Please keep an eye out for a small van or large bus displaying the JetPark signage.
- The shuttle will pull up at the bay next to the sheltered area.
AIRPORT DROP OFF
Kindly ensure that you secure a seat for the airport shuttle by notifying the reception team the evening prior to your departure.
Download the PDF information here.