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Services & Hotel Facilities

Whether you are travelling for leisure or business, we have created a restful and relaxing environment; with everything needed to make the journey that little bit more comfortable. With modern facilities and rooms, and great caring Kiwi hospitality, a stay with us will be a highlight, not just a bed for the night.

Our Facilities

Free Direct Airport Shuttle Service

Enjoy the convenience of non-stop free direct shuttle service between the hotel and Auckland Airport. Our shuttle can experience very busy periods; during peak hours our shuttle can take up to 40 minutes to arrive at the drop-off/pick-up area and may be impacted by airport traffic congestion.

Call our friendly team on 0800 538 466 to arrange your complimentary transfer.

Click here for the printable information.

Car Storage with JetParking

Want to avoid the hassle of parking at the airport and organising transportation from your home? Spend a relaxing evening with us, get 10 days of free car storage, and arrive well-rested for your flight in the morning. Make the most of your trip with a stay in one of our comfortable rooms, and let us take care of everything.

Please note: Complimentary car storage applies to direct bookings only.

Not staying over? Super easy and cost-effective car storage at JetParking is now available for only $8 per day. Book online here or email our friendly team at T&C applies.

Car Parking

Worried about parking? Leave your parking worries behind and enjoy ample, complimentary overnight car parking right at the hotel. JetPark Hotel parking is provided free of charge for all guests and visitors who are attending a conference, dining in our restaurant or staying overnight.

EV Charger

There are four EV Charging stations available in specially marked carparking spaces. Charges are available from reception for use, please return to reception once your vehicle has finished charging. 

Health & Fitness

Stay fit while travelling! Get complimentary access to our onsite gym which is open from 6.00am - 10.00pm. Please contact our reception team to get access set-up on your key.


Kids Play Area

We have something for everyone, even for our little travellers! Our dedicated indoor kid’s play area has books, toys and games to enjoy- freeing you up to unwind after an action-packed day.

The outdoor play gym will be back soon! Please enquire from the front office team about the green space available to our Jet Setters!

Express check-out

If you are in a rush and don’t want to wait at reception for your final bill to be produced, use our express checkout service. A credit card imprint is taken upon arrival and the final bill is sent to you by email once you have left. Another way we are creating ease for our guests!

Swimming Pool

Please be advised that our hotel pool is closed. We apologise for any inconvenience this may cause and appreciate your understanding as we work towards building a bigger and better pool for your future enjoyment. During this time, we are happy to provide recommendations for other nearby pools or activities in the area. Our front desk staff is available 24/7 to assist you with any questions or concerns.

Thank you for your patience and cooperation.

Auckland Airport Shuttle Information

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