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Auckland Airport Shuttle Worried about transportation and parking?


Let us ease your load.

Stay with us and discover how our convenient airport shuttle service, complimentary guest parking, and ten-day long-term car storage make staying and travelling in Auckland stress-free.

Stay for a night or linger for a while and enjoy everything on offer, either way- we have you covered.

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Complimentary Direct 24-7 Airport Shuttle

Enjoy the convenience of around the clock complimentary direct airport transfers between the hotel and Auckland Airport. Enjoy a warm welcome upon arrival at the terminal and be whisked to your accommodation in style and comfort or take the stress out of your departure with convenient transport direct from the hotel. Our shuttle can experience very busy periods; during peak hours our shuttle can take up to 40 minutes to arrive at the drop-off/pick-up area and may be impacted by airport traffic congestion.

Download our shuttle pick-up points map:
Domestic terminal >   |  International terminal >

If you do require a faster pick up or drop off, there are taxis and buses operating at the airport. If travelling on from the hotel, our concierge will be more than happy to assist with organizing transport for you.

Want to avoid the hassle of parking at the airport and organising transportation from your home? Spend a relaxing evening with us, get 10 days free car storage, and arrive well rested at your flight in the morning. Make the most of your trip with a stay in one of our comfortable rooms and let us take care of everything.

Speak with reception or call 0800 538 466 to arrange your transfer or you can download full instructions for pickup at Auckland Airport.

Jet Park Hotel freephone from International Terminal:

  1. Collect luggage, clear Customs, and come through to land side.
  2. Phone Hotel Shuttle either on your mobile or a public phone. Freephone: 0800 538 466.
    Public phones are located opposite arrival at the bottom of the escalators or just inside Door 2 near the Taxi/Super Shuttle exit.
  3. The shuttle pickup point is located outside door #11, (besides McDonalds). Turn right and go around the corner, the shuttle will collect you from the “Hotels and Rental cars” collection.

Jet Park Hotel freephone from Air NZ Domestic Terminal:

  1. Collect luggage.
  2. Phone Hotel Shuttle either on your mobile or a public phone. Freephone: 0800 538 466. Public phones are located in the Air New Zealand terminal between baggage claim and Pandora.
  3. Once you have called, head to Door #9 (Jetstar Terminal). At the far end near Jetstar baggage claim, go across the entire crossing to far side and wait near collection bays.
  4. Look for Hotel Shuttle sign and wait for your transfer to arrive.

Travelling? Check out our Stay, Park & Fly Package and let us make your next trip a breeze!

Auckland Airport Pick Up Points


Domestic Terminal Shuttle Pick Up Point

International Terminal Shuttle Pick Up Point

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Take advantage of our convenient airport shuttle service. Enjoy the convenience of around the clock complimentary round-trip airport transfers between Jet Park Auckland Airport Hotel and Auckland Airport.


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