Please use the menus below to choose which information you would like to review.
Standard Hotel Terms and Conditions:
2 Adults or 1 Adult 1 Child
|4 Adults or 2 Adults, 2 Children**|
4 Adults or 2 Adults, 2 Children**
2 Adults* and up to 4 Children
*Rates are single/twin occupancy.
Family Suite Terms and Conditions
All bookings must be guaranteed by credit card or full pre-payment. If booked by travel agent the guarantee can also be against the agent’s pre-approved credit facility with the hotel. Credit card transaction fees of 2% may apply. All non-confirmed bookings will be held up to 2pm on the day of arrival. Any bookings that have not been guaranteed by FIT, agent or company will be released by 2pm on the day of arrival.
To ensure that Jet Park Hotel, “the hotel”, operates in accordance with the retail price maintenance laws of New Zealand such as those contained in (but not limited to) the Commerce Act, the hotel cannot:
For wedding packages, for every 10 rooms booked, confirmed and paid for by the venue; one room will be extended free of charge (room only).
Book direct with us at any time, to SAVE up to 30% off room rates on all room types, for both our Stay Saver and Stay, Park & Fly packages. We guarantee to have the best rates online if you book direct with us- No other travel booking site can offer these rates!
Park and Fly Package includes free cancellation, 24-Hr return shuttle, 10 Days car storage, WiFi and overnight parking.
Stay Saver Rate is no cancellation and non-refundable. Includes 24-HR return shuttle, WiFi and overnight parking.
Standard Conference Day Delegate Package
Weekend Conferencing Special
Stay Saver Terms & Conditions
Stay, Park & Fly Terms & Conditions
Package inclusions: Room: Queen | Superior King or Superior Twin | Deluxe King or Twin, Other room types available on request, Free 24 hour Airport transfers, Overnight car parking, Up to 10 days free car storage*Subject to availability. Please advise reservations you require car storage as soon as you book.
Romantic Getaways Terms & Conditions
Family Suite Terms & Conditions
When using the Service, you must comply with the following Acceptable Use Policy. You may only use the Service for lawful purposes. Transmission or distribution of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, transmission of material in which subsists another person's intellectual property without proper authorisation, and transmission of material that is obscene, defamatory, seditious, incites racial disharmony, constitutes an illegal threat, or violates export control laws. You must not violate system or network security or misuse email in any way. Such violations or misuse include, without limitation: * unauthorised access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorisation of the owner of the system or network; * unauthorised monitoring of data or traffic on any network or system without express authorisation of the owner of the system or network; * interference with the service of any user, host or network including, without limitation, mailbombing, flooding, deliberate attempts to overload a system and broadcast attacks; * sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements; and * posting the same or similar message to one or more newsgroups (excessive cross-posting or multiple-posting, also known as "SPAM"). JET PARK HOTEL will investigate incidents involving such violations or misuse and may bring civil action against you or, if criminal behaviour is suspected may refer the matter to the relevant law enforcement officials. While we do not monitor or control any of the material that is transmitted or accessed via the Service, we reserve the right to monitor the Service. Certain information is collected for system performance and security purposes and some of this information is capable of identifying you ("Personal Information"). JET PARK HOTEL will only use or disclose Personal Information as required by law.
You must pay the fees at the rates set out on the User Confirmation Page or as otherwise agreed with JET PARK HOTEL or the Premises Operator.
If you are required to pay fees for a Session, you must pay JET PARK HOTEL in accordance with their directions.
The Service is provided "as is" and relies on numerous factors which are outside the control of JET PARK HOTEL and the Premises Operator. The Service may not be continuous or reliable. Neither JET PARK HOTEL nor the Premises Operator is responsible for any interruptions or faults in the provision of the Service that are outside the control of JET PARK HOTEL or the Premises Operator.
In no circumstances will JET PARK HOTEL or its Business Partners be liable to you for any loss of profit, lost business opportunities, loss of revenue or indirect or consequential loss or damages howsoever caused and regardless of whether JET PARK HOTEL or its Business Partners have been notified or ought to have known of the fact that such loss or damage may or is likely to be suffered.
Our Auckland Airport shuttle service is FREE for guests who book direct with us. Our shuttle can experience very busy periods, during peak hours our shuttle can take up to 40 minutes to arrive at the drop-off/pick-up area and may be impacted by airport traffic congestion. If you do require a faster pick up or drop off, there are taxis and buses operating at the airport. If travelling on from the hotel, our concierge will be more than happy to assist with organizing transport for you.
Each Rewards Programme member is bound by the following conditions of use:
The Hotel will use every effort to ensure your event runs smoothly and to offer you any information or service we are able to provide. To enable us to offer a high quality service and to ensure the satisfaction of all of the Hotel’s guests, the following terms and conditions are applicable to your event. Please read these carefully and if you have any questions please contact one of our Conference Coordinator. These terms and conditions must be signed and returned to confirm your event and are legally binding.
Booking Confirmation and Deposit
Conduct of the Function
Health & Safety and Equipment
We guarantee to always have the BEST available online rate - direct - with no bookings fees. You will always find the lowest available rate for Jet Park Hotel by booking direct with us on www.jetpark.co.nz
If you find a better publicly available rate for Jet Park Hotel on another site - we will match it - and take a further 10% off!
Fill in our ONLINE CLAIM FORM.
Best Available Online Rate Guarantee Terms & Conditions
Jet Park Hotel uses a third party booking engine which features SSL technology which is verified by a THAWTE certificate. All data is encrypted to and from the booking engine, providing security to your personal information and credit card details you enter.
We have created our Terms and Policies to make sure that the Internet is an enjoyable experience for everyone.
The following terms apply to all of the goods, products or services of any kind that we provide including any of our web sites and anything else we do.
Your use of any of our web sites or services may also be subject to separate terms which include service or product descriptions and pricing plans, instructions, policies or guidelines related to a particular web site or service you are using. These separate terms are available on our web sites and you can find separate terms for some of our more popular services listed below.
"Fees" means the fees payable for Products or Services as displayed on this Website from time to time.
"Intellectual Property" includes the design of, and all content appearing on this Website, trade marks (including logos), domain names, copyright, rights in computer software, databases and lists, confidential information, know-how and trade secrets and manuals, whether registered or unregistered.
"Organisation" means an organisation on behalf of whom has access, or use, of this Website is made.
"Products" means the products you may obtain through this Website from time to time.
"Services" means the services you may obtain through this Website from time to time.
"Username" means a form of identification a user or organisation of this Website may use, together with a password, to gain access to certain parts of this Website and certain information on this Website, which is accessible only by that user or organisation.
References to "your" have a corresponding meaning.
Where the context permits, references to a "person" include an individual, firm, company, corporation or unincorporated body of persons, any public, federal, state, territorial or regional authority, any government, and any agency of any government or of any such authority.
You may access, view and print the content on this Website provided you use that content only for informational and non-commercial purposes.
If you wish to purchase any Products or Services directly through this Website or make any other payments to JET PARK HOTEL through this Website, you will be required to agree to, and comply with the JET PARK HOTEL terms and conditions of sale relating to such Products or Services and the JET PARK HOTEL Payment Terms.
If you purchase any Products or Services through this Website, you will pay all Fees payable for any Products or Services at the time your request for those Products or Services is accepted by JET PARK HOTEL. JET PARK HOTEL reserves the right to amend any Fees from time to time and to adjust any Fees recorded on this Website if the Fees recorded are incorrect.
All payments for Products or Services through this Website are to be made in advance by credit card. JET PARK HOTEL may contact you directly to confirm your credit card details. All Fees are in New Zealand dollars and will have stated as to whether they are inclusive or exclusive of GST (being tax levied in accordance with the Goods and Services Tax Act 1985 and includes tax levied in substitution for such tax). You will pay all other applicable taxes, import duties, levies or tariffs which may be payable (if any).
You agree to use this Website only for the purpose for which it is being provided. You agree not to use this Website for any improper, injurious, offensive or unlawful purposes. You agree not to damage or disrupt this Website.
You are responsible for making your own assessment of the suitability of this Website and the Products, Services and information available from this Website, for achieving your purposes.
You are responsible for any actions you take based on Products, Services or information obtained through this Website, and all outcomes resulting from your use of those Products, Services or information.
You are responsible for providing all technology, hardware, software and telecommunication facilities in order to access and use this Website.
All Intellectual Property on this Website is owned by JET PARK HOTEL, or content suppliers for JET PARK HOTEL. No part of this Website may be:
JET PARK HOTEL has endeavoured to ensure the content published or displayed on this Website is accurate. However, such content should not be attributed to JET PARK HOTEL and the views expressed on this Website may not necessarily reflect the views of JET PARK HOTEL. The placement of any advertisements on this Website does not constitute the recommendation or endorsement of the advertisement by JET PARK HOTEL.
Although JET PARK HOTEL has endeavoured to ensure the content on this Website is current, accurate and complete, JET PARK HOTEL does not guarantee that such content will be current, accurate or complete when you access it. JET PARK HOTEL will take action, within a reasonable period of time, to correct any error or inaccuracy which is brought to the attention of JET PARK HOTEL.
The information provided on this Website is for general guidance only. Users of the information contained on this Website must make their own assessment of the suitability and appropriateness of the Products, Services and information for their particular use.
To the extent permitted by law:
If the New Zealand Consumer Guarantees Act 1993 applies, you may have rights or remedies which are not excluded or limited by the above. If you are using this Website or its content for business purposes, the above exclusions and limits will apply and the New Zealand Consumer Guarantees Act 1993 will not apply.
If you wish to link to any part of this Website, you must obtain the prior written consent of JET PARK HOTEL. JET PARK HOTEL reserves the right to prohibit links to this Website and you agree to remove or cease any link upon request from JET PARK HOTEL. You may not frame any part of the material on this Website by including advertising or other revenue generating material.
This Website may contain links to third party websites. These websites have not been prepared by and are not controlled by JET PARK HOTEL. They are provided for your convenience only, and do not imply that JET PARK HOTEL checks, endorses, approves or agrees with third party websites this Website links to. To the extent permitted by law, JET PARK HOTEL has no liability in respect of any third party websites this Website links to.
Where you provide personal information to obtain any Product, Service or information through this Website, that personal information must be correct, complete and up-to-date when you provide it. You agree to advise JET PARK HOTEL as soon as possible if the personal information provided changes, or you become aware of any inaccuracy in the personal information you have provided. If you are providing personal information relating to any person other than yourself, you warrant that you are authorised to provide that information.
Provisions on cookies
Every time you use our online services, including applications, cookies and other tracking technologies can be used in a variety of ways. They make sure that the hotel website works, they analyze the traffic or they serve advertising purposes. These technologies are either used by us directly or by our business partners, including third-party service providers and advertisers who work with us. If you want to know more about cookies, how they are used and what you can do about them, keep reading.
What is a cookie?
How are cookies used?
Cookies are used for various purposes. With the help of cookies, you will be identified as the same user on the different pages of a website, on different websites or in an app. We collect the following types of information through cookies: IP address, device ID, possibly encrypted customer number, respected websites, browser type, browsing information, operating system, Internet service provider, timestamp, information on whether you are advertising have responded to the URL, functions or activities used in the context of using the website or the apps.
What options do you have?
If you want to know more about cookies and how to manage or delete them, please visit allaboutcookies.org and the help section of your browser. In the settings of browsers such as Internet Explorer, Safari, Firefox or Chrome you can determine which cookies are accepted and which are to be rejected. Where exactly you find these settings depends on your browser. The corresponding settings can be found with the help function of your browser. If you choose not to use certain technical and / or functional cookies, you may not be able to use some features on our website. If you have any questions about the provisions on cookies, please send an email to our data protection officer. These cookie terms may be amended from time to time. Keep checking this page regularly to stay up to date.
You agree that you will at all times comply fully with all relevant laws, ordinances, rules, regulations and orders of all relevant regulatory bodies in relation to any of the Products, Services or information made available to you through this Website.
We collect information that you choose to provide during your registration, on our website forms, surveys, guest feedback, competitions, and in email correspondence with us. This information includes, but is not limited to your name, address, contact details, and full credit card details. We sometimes also gather lifestyle information about you e.g. the accommodation service preferences you have.
We sometimes obtain information about you from other sources when you have agreed to this e.g. credit check or reference check for job applications.
Sometimes the information we gather is used for our own statistical purposes and this information does not contain unique identifiers.
We use personal information to provide you with to provide products and services to you, advise you of our products and services, or to receive feedback from you about out services.
Information from you is also used for verification and identification purposes so that we can provide a service to you.
We do not share your personal information with third parties unless it relates directly to our ability to provide our own services to you.
We do not sell your personal information to third parties such as marketing companies.
Legal Obligations: Information will be shared when required or authorized by or under any law or any court order or law enforcement agent or authority or government authority to disclose the information. It may also be necessary to disclose personal information when we have reason to believe that disclosure is necessary to identify, contact, or bring legal action against someone who may be causing interference with our rights or properties (such as customer fraud), whether intentionally or otherwise, or when anyone else could be harmed by such activities.
You may access personal information that we hold about you. You can ask us to correct any errors or delete the information we have about you.
You may unsubscribe at any time from our e-newsletters and/or advise us that you wish to opt-out of any further contact from us.
To protect your privacy and the privacy of others, we may have to verify that you are who you say you are before we can give you access to, or change, information about you.
Please see our section on Website Security to read about how we protect information gathered from you on our website.
Questions regarding this policy or your privacy should be emailed to firstname.lastname@example.org or sent via post to: Jet Park Hotel, PO Box 53051, Auckland International Airport, New Zealand, 2150.